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I needed a tow last night. One of your drivers picked me and my van up. I live on the same street that my van broke down on and the driver needed to pass right by my house. When he dropped me off, it was dark, and I noted that he waited until I had unlocked my door before he started to drive away. That made me feel safe and protected. I am sorry I don't remember his name, but I wanted to let you know how awesome your employee is.P. Johnson
Good afternoon,I just wanted to compliment your company on outstanding customer service today from one of your employees. We had a young man named Troy who was sent to help us get our car towed home off of I-5. What an excellent representation of your company. He was kind, polite, quick and arrive much sooner than we were anticipating. His high standard continued after he got the car to our house and finished the process. It's a frustrating process when you car breaks down and then the cost to have it towed, Troy made this process so much more tolerable. Kudos to your company and your 5 star employee!
Needed a classic car towed this morning. The driver, I think his name was Alex, did a fantastic job. He took great care of our little beauty and not under the easiest of circumstances. The car sat between cars and fences. It was a tight fit but "Alex" managed to "thread the needle" and get the job done right. Thank you Wiltse's Towing. If we ever need a tow again... We'll be calling YOU!
Joe Campbell made our day... Broke down at the intersection of Lancaster and Silverton. Joe quickly got us out of a very embarrasing situation. Blocking traffic with a truck and trailer, he hooked up and towed us to our destination without delay! Thanks a bunch, Joe ...... and compliments to the dispatch who recognized our situation and dealt with it expressly!
I just want to give thanks to Trish L. for her above and beyond customer service and warm hearted sentiments regarding the condition of my son who was involved in an accident. I was quite reluctant and nervous about seeing the vehicle, but her caring words helped me stay calm.Thanks Trish…5/11/2016
A big and special thanks to kacee for going out of her way in helping us who honestly were giving up on it so thank you so much really we appreciate everything you did for us and on not giving up on us
Driver showed up in a timely manner after I called for a tow. Very polite and experienced driver had our van hooked up and to the mechanic in no time. Thank you Wiltses, we appreciate your dedication to great service.
Last week, August 27th 2014, I called the Oregon State Patrol to
advise them that my motorhome was in the Rest Stop at mile marker 282 on
Interstate 5. At that time I asked who they would recommend to tow my
motorhome to Junction City, Oregon and they said Wiltse Towing. I called
to make the arrangements for the tow and talked to a lady named Casey.
I could understand every word she said and at a speed that didn't sound
like an auctioneer. I was upset to say the least and she helped put my
feet back on the ground and helped me relax so I could think. I want to
thank her for the efficient way she handled my call. The driver Casey
sent was Don Rumelhart and that man new exactly what he was doing.
There were some complications getting the coach to tow but that didn't
stop Don from figuring out a way to get the job done. I can't say
enough about Don. I want to thank Wiltse Towing and let you know I'm
sending another e-mail to my insurance company letting them know what a
good company they sent out. I'll suggest they use your company for tows
in that area. Dave Rogers
Politest tow truck driver we have ever met! He needed to park outside our place of business for a short bit, as there wasn't space in front of the business next door. He took the time to come inside, then patiently wait in line to be addressed by our Front Desk Coordinator to ask if it was ok to park the tow truck where it was - He then returned to thank us for allowing him to park in our spaces (less than 10 minutes later). He offered their business cards, and let us know to contact him if we ever needed anything. We will definitely call Nic in the future, if we do!!
I want to give a shout out to Wiltse's Towing. They just towed my baby home and Joe Campbell was amazing taking extra care with my car. He definitely to the extra step. I want to also thank Tricia for taking the phone call. YOU GUYS ROCK!!! ( White 2008 Mitsubishi Evo)